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We have an exciting opportunity for the right person to join our well established team as a Bookings Advisor at our Family Photography Studio in Shipley

This is an ideal job for someone who is a very strong communicator, who likes talking to customers of all ages and would love to become part of a well-respected team, joining a successful growing business and work within a fantastic, friendly environment.

35 Hours a week as follows :- Tues 12-8.30pm, Weds 9-5.30pm, Thurs 9-1.30pm, Fri 9-5pm & Sat 9-4.30pm

£20,930 Basic plus Bonuses


About Us: MI&Co is a very well-established quality portrait studio, based in Shipley. We provide a first-class family portrait experience, creating special memories at key stages of people’s lives, from babies to grandparents, with finished framed products often adorning our client’s homes as treasured ‘wall art’ for generations to come.  We are proud to have built up a fantastic reputation for providing a truly excellent end product, with a memorable, enjoyable quality service from start to finish

Role Overview :-

This unique role will be speaking to predominantly families over the phone (both outbound and incoming calls to both existing, new and potential new customers). The purpose of most calls is to make ‘bookings’ in our diary, of course, but there is much more to it than that… as this job is quality over quantity. You will be giving families advice on what to expect from their ‘Family’, ‘Couple’ or ‘Pets’ Photoshoot experience with us – covering everything from the best time to book their shoot with us to suit their family, through to what to wear and ideas to personalise their session. You may be suggesting things such as sentimental props or accessories to show off their personality, hobbies or interests. Additionally, you will be explaining special offers and giving an idea of pricing and product expectations to prepare the customer, before they attend their shoot with us.


You will also cover various face to face reception duties, such as meeting and greeting families upon their arrival at the studio and making people feel very welcome. Helping with customers collections of their finished products and taking payments, processing vouchers plus other basic admin duties behind the scenes. Full extensive training will be given for the successful candidate, therefore we are more interested in your potential than anything else. However, to succeed you’ll need to be able to tick most of the boxes below

The ideal candidate:-

  • Has past experience in a customer service or sales environment
  • Is focused and able to work on their own, with & without supervision
  • Is able to demonstrate exceptional customer service skills
  • Is confident with an excellent clear voice and friendly telephone manner
  • Possesses a highly positive and enthusiastic personality
  • Is well presented
  • Excellent at articulating creative ideas
  • Has good IT and admin skills
  • Is target driven


How to Apply:

Please visit our website for more information about our company

Forward a personalised covering letter for this job (see below*) along with an up to date CV


*Please note  your covering letter must clearly state:

1.Why this job specifically appeals to you

2.What relevant skills/experience you have from past roles (outside of education). 

> Deadline: Application close Friday 8th March

(We hope to contact shortlisted candidates and begin Interviews W/C 11th March with a view to the job starting early April).


Please email the above two items to:- naomi@miandco.uk or apply via the link below

*Please note we will only respond to candidate’s who follow the application instructions as described above.