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BOOKINGS ADVISOR

 

18 Hours per week; Tuesday, Wednesday & Thursday 4:30-8:30pm PLUS Saturdays 10-4:30pm

OR

20 Hours per week; Wednesday; 1:30-8:30pm/ Friday 9-5pm PLUS Saturdays 10-4:30pm

 

(£12 per hour including bonuses)

 

MI&Co is a very well-established quality portrait studio, based in Shipley. We provide a first-class family portrait experience, creating special memories at key stages of people’s lives, from babies to grandparents, with finished framed products often adorning our client’s homes as treasured ‘wall art’ for generations to come.  We are proud to have built up a fantastic reputation for providing a truly excellent end product, with a memorable, enjoyable quality service from start to finish.

 

Role Overview:-

The main focus of the role is to make outbound calls to both existing and new customers – giving families advice on their experience with us covering everything from what to expect, when the best time to book in their shoot with us, through to what to wear and how to personalise their shoot to suit their own family’s personality.

You will also cover various face to face reception duties, such as meeting and greeting families upon their arrival at the studio and making people feel very welcome. Helping with customers collections of their finished products and taking payments, processing vouchers plus other basic admin duties behind the scenes.

This is an ideal job for someone who is a very strong communicator, who likes talking to customers of all ages and would love to become part of a well-respected team, joining a successful growing business and work within a fantastic, friendly environment.

 

The ideal candidate:-

  • Has past experience in a customer service or sales environment
  • Is focused and able to work on their own, with or without supervision
  • Is able to demonstrate exceptional customer service skills
  • Is confident with an excellent clear voice and friendly telephone manner
  • Possesses a highly positive and enthusiastic personality
  • Is well presented
  • Has good IT and admin skills

 

APPLY NOW!

(*Please note  your covering letter must clearly state both why the this job specifically appeals to you, as well as why you believe you are the right candidate for this role).

Deadline for Applications is Friday the 31st March 2023.

All applications will be reviewed and shortlisted candidates will be called for an initial telephone Interview within two weeks.